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CANCELLATION POLICY:

We ask for at least 24 hours notice (email is preferred), as a courtesy, if you will need to cancel or reschedule your appointment. We are more than happy to reschedule your appointment and if you have prepaid for your services, we will apply the funds towards a future appointment if you give at least 24 hours notice. 

 

We understand that unplanned circumstances can occur and you may need to cancel or reschedule your appointment. If you reschedule or cancel your appointment less than 24 hours prior to your appointment time your prepayment is non-refundable and a new payment will be required to book any future appointment.

FAQ's

 

How many sets of fingerprint cards come with your appointment?

Our service includes up to 2 fingerprint cards in our price. You will receive 2 full sets of fingerprints. 

Can I be fingerprinted on my own cards or do we have to use your company cards?

Yes, you can bring in your own cards for our technicians to roll fingerprints on. We also keep FBI FD-258 cards in stock at all times. This card is the U.S. standard and is accepted by most agencies.

Can you provide live scan fingerprinting for the California DOJ?

Yes and No. We can capture your fingerprints via live scan and print out hard cards. Unfortunately, the state of California doesn’t allow live scan electronic submission outside of the state. You will have to follow California’s out-of-state guidelines for mailing in your fingerprint cards. 

Do you accept walk-ins?

We accept walk-in appointments at any of our locations.

What payment types do you accept?

We accept credit, debit, cash, and online payment for most of our appointments.

 

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